FREQUENTLY ASKED QUESTIONS

Why herbs? The 21st century with all its advances has arrived!

Yes, and the efficiency of many medicinal plants is being recognized nowadays. In some instances and for some people herbs can be as (or even more) effective as chemical drugs, while having drastically fewer side effects and contraindications. That is why more and more people are thinking about going back to natural basics.

Apart from that, herbs cannot be patented and, therefore, large pharmaceutical companies have no reasons to invest money into research and clinical trials of them, as opposed to bringing new patented pharmaceuticals to the market. So, lack of advertising does not mean herbs are ineffective or outdated.

We believe that nature has given us many opportunities to take care of our health. That is the reason why we are committed to giving useful information on how to improve your health with the help of herbal products.

Where is Bear Pharmacy located and why?

We are located in Moscow, Russia. The territory of Russia stretches for more than 17 million square kilometers covering 9 natural zones! A large variety of climatic conditions and soil cover determines the unique diversity of flora: there are more than 11 thousand species of vascular plants, over 10 thousand species of algae and about 5 thousand species of lichens. Many of them have healing properties and, therefore, have been used in medicine for centuries.

We think we are uniquely positioned to create value for people in many countries by giving an access to the immense number of different herbs that the largest country on Earth has to offer.

Where do you get your products from?

We obtain all our products from several largest phyto distributors in Russia, whose quality control and assurance system is certified in accordance with international GMP and ISO-9001 standards. Before the product goes on sale, it has to go through more than 15 points of inspection, as raw materials have to meet all the requirements for appearance, smell, taste, content of biologically active substances, microbiological and radiological purity. The manufacturers guarantee that they do not use herbs collected in areas of industrial pollution or grown with the use of pesticides.

Which countries do you ship to?

We have already had successful deliveries to many countries including: USA, Canada, Australia, New Zealand, UK, Ireland, France, the Netherlands, Switzerland, Poland, Hungary, Croatia, Romania, Bulgaria, Czech Republic, Slovakia, Slovenia, Israel, Japan, Hong Kong, Philippines, Malaysia, India, Mexico, Colombia, Oman and others.

Do you guarantee that I will receive my order?

Yes, we ship our products on a regular basis, fill the customs declarations properly and know that it is unlikely that any problem will arise. That is why we are ready to give a full guarantee that if anything happens with your order on its way, including postal errors or customs checks, we will reship your products for free or make a complete refund.

Do you promise that these herbal products will have a certain positive effect on me?

Unlike drugs, which are created to have a targeted physiological effect on human body, most herbs are known for an extensive spectrum of action: they do not influence only one certain organ, but have a complex effect on health and body vitality. Take for example Urticae folia (aka nettle). The main indication for use is hemostatic, but if we go into detail, it seems to be almost panacea; its healing properties range from curing minor skin rash to serious tumor diseases. Being a fountain of vitamins and microelements (especially ascorbic acid, kerotin and iron), nettles are even added to soups, salads, omelets, etc. from the earliest times. And, what is more important, each person will find something individual, because each of us is unique: it's impossible to describe all potential effects on different people. The only way to explore is to try it yourself, of course after a careful study of all the instructions, indications and contraindications.

Is it good to combine various herbs?

In many cases herbs combinations are really good ways to increase the potency. That is why herbal mixtures and herbal teas are so popular. But still, be careful with mixing different medicinal herbs on your own without proper knowledge of how these herbs interact with each other. It is useful to find certain recommendations on the internet, examine our instructions for use and blogs.

I am a healthy person and I still want to experiment with herbs. Is it a good idea?

Well, some people can have less health issues than others, but there is always something to improve, so you can give these products a try. They might help to maintain your body in good condition, so that the good never ends.

Can herbs be misused?

Sure. Even if it seems that herbs are just the same as tea, in reality they are not. Some herbs can have a stronger impact on the body than chemical drugs, so use them only in strict adherence to the instruction and to all the available research. This is especially true if you plan to regularly use large amounts of these products. Think first, act later. If unsure, you can also contact us and we will try our best to resolve your queries.